Up to -50€ on a selection of vegetable gardens - Discover explosive Black Friday offers now 💣🌿

  • My account Connection
  • Language / Country of delivery
0 Basket
Back to the shop
Back to the shop

Legal Notice and Privacy Policy

Legal Notice

I. Prêt à Pousser

Prêt à Pousser is a brand of VIF Systems, a Société par Actions Simplifiées (SAS) registered with the Lyon Commercial Court under RCS 894 356 062, with capital of €300,000 and registered office at 25 ter Quai Pierre Semard, Bâtiment 6, 69350 La Mulatière. Its VAT number is FR86894356062.

II. Technical information

The pretapousser.fr website is hosted on ovh.com servers.

III. Personal data

All information related to your order is used only by Prêt à Pousser. This information is neither shared with third parties nor resold. In accordance with the provisions of Law No. 78-17 of 6 January 1978 relating to information technology, files and freedoms, the pretapousser.fr website has been declared to the Commission Nationale Informatique et Libertés, under No. 1690445.

At Prêt à Pousser, we did not wait for the General Data Protection Regulation (GDPR) to protect your data. For us, the confidentiality of your data is the basis of any relationship of trust between a company and its users.

In accordance with the provisions of Law No. 78-17 of 6 January 1978 on information technology, files and freedoms, the pretapousser.fr website has been declared to the National Commission for Information Technology and Freedoms, under No. 1690445.

The GDPR came into force on 25 May 2018 and important security measures have since been imposed on any business to ensure personal data is protected. We want to keep up to date.

Personal data protection policy

I. Identity of the Data Protection Officer (DPO)

If you have any questions about our Privacy Policy, you can contact the Data Protection Officer at Prêt à Pousser at the following address: Prêt à Pousser / DPO, 25 ter Quai Pierre Semard, Bâtiment 6, 69350 La Mulatière.

This address cannot be used to exercise your rights (please refer to the chapter "What are your rights?").

We may change this privacy policy which applies from 25 May 2018.

II. What data do we collect and for what purpose?

In accordance with the principle of minimisation, we only collect data that is necessary for the purposes for which it is processed. The various data collected during your purchases and in the context of your use of our products are as follows:

The Customer's address

  • Why do we use it?

At the time of your purchase, in order to send you your order as soon as possible, we ask you for your postal and telephone details.

  • For what purpose?

This allows Prêt à Pousser 's delivery staff and customer service to create and dispatch your order.

  • Legal basis

We need this information to deliver our products to you. This is part of our contract with you.

  • With whom do we share them?

We share this information with the relevant carriers, who need this information to ship your order to the address you have provided. These carriers may then contact you to provide you with certain essential information relating to your order, for example, if you are absent from the delivery location.

The email address

  • Why do we use it?

Your email address allows Prêt à Pousser to confirm your orders, send you your invoice, as well as confirm any answers given by our Customer Service Department over the phone.

  • For what purpose?

This allows the Customer Service of Prêt à Pousser to contact the customer for the follow-up of his order and the accounting department to send the invoice. Also, this information also facilitates the use of the Pretapousser.fr website, avoiding you to proceed to multiple re-entries, and to take full advantage of all the features offered by our site.

  • Legal basis

We need this information to deliver our products to you. This is part of our contract with you.

With whom do we share them?

Your account information is only used by Prêt à Pousser. This information is not shared with third parties or resold.

III. Retention of your data

Your personal data is safe with Prêt à Pousser, we will never keep it longer than necessary. Once we no longer need your personal data to provide you with an optimal experience, we will ensure that it is completely deleted or anonymised.

IV. Cookies

Each time you visit our site, we warn you that a cookie may be automatically installed on your web browser. A cookie is a file that does not allow you to be identified but is used to record information relating to navigation on the site. One of the purposes of using these cookies is to personalise the presentation of the site for each visitor. We also use cookies for advertising purposes. You can, of course, decide to prevent these "cookies" from being saved by configuring your browser.

This protection applies to privacy policies, contact forms and data collection modules. Today, we use Axeptio, a tool that integrates directly on our website to manage the collection of consent from our visitors. It is simple and secure.

Sowe make the most of the following services to measure our audience, maintain our relationship with you and improve our products! You can select which ones you allow to remain active.(Facebook, Google Tag Manager, Pinterest, Eulerian, Affilae, Active Campaign, Google Ads, Google Analytics, Hotjar, Mixpanel, Shopify, Kwanko).

V. What level of security?

We take the security of your personal data very seriously. We use a range of security measures to protect the information we collect about you from being misused by any third party who should not have access to it. The measures we put in place protect you against unlawful processing of your data, as well as against accidental loss, destruction or damage. It is also important to note that your credit card information (credit card number, date of validity) is encrypted by the SSL system. They are inaccessible to third parties.

VI. Your rights

At any time, you may request access to, rectification of, limitation of and deletion of your personal data (insofar as this does not prevent the proper performance of the contract between you and Prêt à Pousser) in accordance with the Regulations.

You also have the right to change or withdraw, at any time, the consents you have given us for the processing of your personal data.

With regard to your personal data, you therefore have the right :

  • To be informed about how your data is processed.
  • To access your personal data.
  • Prevent or limit certain uses of your data.
  • To correct incorrect information.
  • To ask us to delete certain information.
  • Challenge the way your personal data is processed.
  • To withdraw your consent at any time (where we rely on your consent).


VII. Terms of exercise

 

Because we know how important your personal data is to you, we make every effort to respond to you as quickly as possible, in a timely manner. Legally, we have up to one calendar month from the date we receive the request to respond to you (provided that you have given us all the information we need to confirm your identity, that you have made it clear what personal data you are requesting, and that we have not yet responded to the same or a similar request recently). This one month limit may be extended for more complex requests.

You can exercise your rights at any time by writing to us and making your request directly by e-mail at the following address: bonjour@pretapousser.fr

You can also send a letter to : 

Prêt à Pousser / DPO

25 ter Quai Pierre Semard, Building 6

69350 La Mulatière

You will need to provide your full name and a copy of your identity card.

Search